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SmartTown

Community-wide managed Wi-Fi for subscribers, visitors, students, first responders and organizations on the go

SmartTown can help build resilient communities while enhancing the services you provide to your subscribers

SmartTown community-wide Wi-Fi provides subscribers with seamless connectivity in public spaces, boosts local business opportunities, enhances everyday life and fosters community.  It can also play a pivotal role during emergencies, providing connectivity when other modes of communications may have failed.  ​

SmartTown offers BSPs a chance to strengthen their impact, differentiate themselves from competitors, and create lasting value for their subscribers.

Product details

The same great experience at home—now on-the-go

Subscribers

With community wide Wi-Fi, your customers have access to private, safe and secure Wi-Fi even when they are away from home. Extend your brand and your service to your entire service area.

Take your Wi-Fi with you
As part of your subscribers' Wi-Fi service, they can now bring their connectivity with them—in town, at school or in the park, they are always connected.

No data? No worries
Enjoy video chat, streaming and Instagram Live without the constraint of cellular data caps. SmartTown® brings unfettered internet without the dreaded throttling.

Security and control
The same Wi-Fi and content control subscribers have at home can follow them when they connect to the community network.​

block party with Wi-Fi symbols

Benefits and features

Launch SmartTown with confidence—help your community grow

Private, safe and secure

Built upon the Wi-Fi Alliance Passpointopens in a new tab architecture and secured with ProtectIQ and ExperienceIQ, SmartTown utilizes the latest network security and content filtering to provide a private, secure, and safe experience for on-the-go subscribers.

 

Ubiquitous

Ubiquitous, secure, managed Wi-Fi experiences across a community… a “Smart Town”

Managed

Managed subscriber experience via Calix Cloud, integrated into OSS/BSS

Flexible

Multiple domains (communities) to easily support subscribers, schools, municipalities, organizations, MDUs, and more

Technical Specifications

SmartTown technical details

Calix GigaSpire® and GigaPro™ Wi-Fi systems* can be activated to deploy a SmartTown network. Providers can supplement the existing base of residential systems (typically GigaSpire BLAST systems) by strategically adding outdoor access points in public gathering spots. The Calix GigaPro series is designed for outdoor use and able to extend Wi-Fi over longer distances, helping BSPs establish community-wide WiFi coverage.

Learn more about technical implementation in this overview document.

News and insights

Succeeding where others haven't

Access to Wi-Fi hotspots is a driver of economic growth and a way for citizens to access a variety of public services.

marketing team brainstorming and analyzing the data together in the office
Apr 02, 2025 | 3 min
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Mar 28, 2025 | 4 min
Jan 29, 2025 | 3 min

Customer successes

Customer success stories

SCTelcom leverages Calix Smartlife solutions to wow subscribers and realize 84 NPS

Allo is bridging the digital divide
Watch video
Tombigbee offers technology to improve people's lives
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Tombigbee Fiber realizes 91 percent Net Promoter Score
Download case study

Related products and services

Additional capabilities for your success

Success Delivery for SmartTown

The help and guidance you need to connect your community and protect your brand​. Success Delivery helps you plan and validate the capacity, coverage, and performance of your network with SmartTown On-site Wi-Fi Design and SmartTown Managed Service Validation

SmartTown Enablement Workshop

Calix Success empowers your network engineers, field technicians, and customer support teams with immersive on-site training, hands-on labs, and field deployment experience. 

eLearning Enterprise Subscription

Upskilling your team made easy! Accelerate your marketing, customer support and field technician teams’ competency and skills in Calix Cloud, Unlimited Subscriber, and SmartTown business and technology topics.